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MAGICALL is a VPS solution designed for small size office or local organization. Built with ease of use and economic objectives, MAGICALL is featuring three popular features in the computer telephony applications: Fax-on-demand, Audiotex and Voice Mail.
- Fax-on-demand function to inform text base information via caller's fax machine.
- Audiotex does the same function as FOD except its voice base information.
- Voice Mail , function also as an automated attendant will function as an virtual operator whenever the destination number is busy or not answered to perform message reception.
Voxtron (1994) is an international group specialized in Contact Center software, based on a very strong IVR background. Voxtron is headquartered in Belgium, with offices in Germany, Austria, Italy, Tunisia, United Arab Emirates, Hong Kong, Indonesia and Thailand.
Voxtron’s goal is to make the communication between companies and their customers both efficient and agreeable. The way incoming calls, faxes and e-mails are handled is crucial in creating a professional company image. Voxtron helps its customers to create this image by providing a range of flexible products that are easy to use. As a result, all phone calls, faxes, e-mails and other interactions are treated in a fast, friendly and cost-efficient way, and directly reach the right person or department, 24 hours a day.
Contact center solutions, self service applications (such as phone banking), messaging (including voice mail, voice mail to e-mail, e-mail reading) are just some of the numerous solutions that Voxtron is offering. Open architecture, open standards and close integration with the customer’s existing IT and telephony infrastructure are the essential ingredients of the design of these solutions. Voxtron’s unique development tools reduce application development time and thus time-to-market to a minimum. In addition, Voxtron’s engineers offer sensible and proven advise on how to implement sophisticated and complex solutions in a cost-efficient way.